Justin T Metacarpa
age ~50
from Midlothian, VA
- Also known as:
-
- Justn Metacarpa
- Justin A
- Phone and address:
-
12825 Grendon Dr, Midlothian, VA 23113
8043797843
Justin Metacarpa Phones & Addresses
- 12825 Grendon Dr, Midlothian, VA 23113 • 8043797843
- Glen Allen, VA
- 2908 Thistlebrook Ln, Richmond, VA 23294
- 2538 Potomac Hunt Ln, Richmond, VA 23233
- 11221 Arbor Creek Dr, Richmond, VA 23233 • 8043469334
- Fredericksburg, VA
- 25 Sevilla Dr, Clifton Park, NY 12065 • 5183718229 • 5183834460
- Chesterfield, VA
- 12825 Grendon Dr, Midlothian, VA 23113 • 8043545656
Work
-
Company:Capital oneJul 2015
-
Position:Director, bank fraud and disputes operations
Education
-
Degree:Bachelors, Bachelor of Arts, Bachelor of Science
-
School / High School:University of Mary Washington1992 to 1996
-
Specialities:Business, Political Science
Skills
Call Centers • Process Improvement • Credit Cards • Vendor Management • Risk Management • Analytics • Customer Service • Call Center • Financial Services • Business Analysis • Leadership • Business Process Improvement • Banking • Team Leadership • Budgeting • Problem Solving • Strategic Leadership • Negotiation • Critical Thinking • Operational Planning • Operations Management • Project Management • Credit • Financial Modeling • Customer Experience • Loss Mitigation • Program Management • Business Strategy • Business Management • Organizational Leadership • Organizational Effectiveness • Communication • Team Management • Collections Management • Business Analytics • Bank Relationship Management • Retail Banking • Regulatory Compliance • Change Management • Cross Functional Team Leadership • Strategy • Coaching • Executive Management • Performance Management
Industries
Financial Services
Resumes
Director, Bank Fraud And Disputes Operations
view sourceLocation:
12825 Grendon Dr, Midlothian, VA 23113
Industry:
Financial Services
Work:
Capital One
Director, Bank Fraud and Disputes Operations
Capital One Jan 2013 - Jul 2015
Senior Manager, Credit Bureau Disputes and Backdated Payments, Process Management
Capital One Jul 2010 - Dec 2012
Senior Manager, Head of Retail Bank Collections and Recoveries, Operations Analysis
Capital One Jul 2008 - Jul 2010
Senior Manager, Collections Program Management and Operations Analysis
Capital One Oct 2005 - Jun 2008
Manager, Collections Relationship Management and Operations Analysis
Director, Bank Fraud and Disputes Operations
Capital One Jan 2013 - Jul 2015
Senior Manager, Credit Bureau Disputes and Backdated Payments, Process Management
Capital One Jul 2010 - Dec 2012
Senior Manager, Head of Retail Bank Collections and Recoveries, Operations Analysis
Capital One Jul 2008 - Jul 2010
Senior Manager, Collections Program Management and Operations Analysis
Capital One Oct 2005 - Jun 2008
Manager, Collections Relationship Management and Operations Analysis
Education:
University of Mary Washington 1992 - 1996
Bachelors, Bachelor of Arts, Bachelor of Science, Business, Political Science Shenendehowa High School 1988 - 1992
Bachelors, Bachelor of Arts, Bachelor of Science, Business, Political Science Shenendehowa High School 1988 - 1992
Skills:
Call Centers
Process Improvement
Credit Cards
Vendor Management
Risk Management
Analytics
Customer Service
Call Center
Financial Services
Business Analysis
Leadership
Business Process Improvement
Banking
Team Leadership
Budgeting
Problem Solving
Strategic Leadership
Negotiation
Critical Thinking
Operational Planning
Operations Management
Project Management
Credit
Financial Modeling
Customer Experience
Loss Mitigation
Program Management
Business Strategy
Business Management
Organizational Leadership
Organizational Effectiveness
Communication
Team Management
Collections Management
Business Analytics
Bank Relationship Management
Retail Banking
Regulatory Compliance
Change Management
Cross Functional Team Leadership
Strategy
Coaching
Executive Management
Performance Management
Process Improvement
Credit Cards
Vendor Management
Risk Management
Analytics
Customer Service
Call Center
Financial Services
Business Analysis
Leadership
Business Process Improvement
Banking
Team Leadership
Budgeting
Problem Solving
Strategic Leadership
Negotiation
Critical Thinking
Operational Planning
Operations Management
Project Management
Credit
Financial Modeling
Customer Experience
Loss Mitigation
Program Management
Business Strategy
Business Management
Organizational Leadership
Organizational Effectiveness
Communication
Team Management
Collections Management
Business Analytics
Bank Relationship Management
Retail Banking
Regulatory Compliance
Change Management
Cross Functional Team Leadership
Strategy
Coaching
Executive Management
Performance Management
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