ACS Hamilton, NJ Apr 2008 to Jun 2012 Call Center Collection SpecialistMerrill LynchRandstad Pennington, NJ May 2007 to Feb 2008 Help Desk Team LeaderEligibility
Jun 2005 to Dec 2007 Call Center Collection SpecialistHandle Federal and State
Jan 2007 to Apr 2007 Tax Reporting & Statements RepresentativeMaximus East Windsor, NJ Oct 2002 to Jun 2005 Quality Assurance CQI AnalystMaximus Hamilton, NJ Sep 2000 to Oct 2002 Call Center Specialist
Education:
Denbigh High School Newport News, VA 1995 High School Diploma
ACS Hamilton, NJ Jun 2005 to Jun 2012 CQI AnalystACS East Windsor, NJ Oct 2002 to Jun 2005 Quality Assurance AnalystACS Hamilton, NJ Sep 1999 to Oct 2002 Eligibility/Call Center SpecialistUnisys Hamilton, NJ May 1995 to Aug 2000 Medicaid Claim Specialist
Skills:
Windows, 95/98, Excel 97, MS Word Templates and Forms WordPerfect Windows 6.1,