Kathleen Boucher Shockley

Kathleen Shockley Atlanta, GA

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Work:

Professor Geek

Feb 2010 to Present
Billing Specialist Cherokee Town Club
Atlanta, GA
Oct 2003 to Nov 2012
Front Desk Administrator Imaging Technologies Inc
Atlanta, GA
Dec 2002 to Oct 2003
Customer Relations /Billing Auditor C & D Metal Recyclers Inc
Houston, TX
Nov 2000 to Nov 2002
Executive Assistant and Office Administrator

Skills:

Supervisory position managing up to 5 Maintaining a multi-phone (up to 8 lines at a time) system Customer Service to 2500 + members Multi tasking Streamline work processes and transition record keeping from the paper system to an electronic system Consulting/Problem Solving Sales Marketing Installation/Maintenance of all office equipment Market Research Event Planning Strong computer skills Data Entry Accounts payable Developed employee manuals for implementing policies and procedures Building and maintaining a web based program for use of Club membership reservations for dining and event planning