Mondo Jan 2018 - Jun 2018
Contractor
Zebra Technologies Jan 2018 - Jun 2018
Operational Analyst, Senior It
Kforce Inc Aug 2017 - Jan 2018
Incident Manager
Whirlpool Corporation Dec 2013 - Jun 2017
Incident and Problem Management Global Senior Analyst Information Systems
Teamsoft Inc. Nov 2010 - Dec 2013
Computer and It Specialist  Onsite Contractor
Education:
Kankakee Community College 1993 - 1995
Associates, Associate of Arts
Pinckney High School 1979 - 1983
Skills:
Itil Change Management It Management Problem Management Quality Management Daily Operations Cics Disaster Recovery Auditing Management Process Improvement Troubleshooting Business Process Improvement Data Center Sharepoint Cross Functional Team Leadership Continuous Improvement Cross Functional Coordination Cross Functional Collaborations Operational Audits Teamtrack Sitescope Tmon Ca Clarity Sdsf Application Monitoring Servicenow Knowledge Library Documentation Abend Resolution Cross Functional Team Building Team Building Itil Certified Itil Process Implementation Training
Certifications:
Itil Foundation In It Service Management Leadership Prep Academy Accelerated Opd Certification