Aug 2013 to 2000 Quality Assurance AnalystNETWORK COMMUNICATIONS, INC
Jul 2006 to 2000 Application Support AnalystTekSystems/Agilysys Alpharetta, GA Aug 2012 to Aug 2013 Business AnalystNETWORK COMMUNICATIONS, INC Lawrenceville, GA Jun 2005 to Jul 2006 Operations TrainerNETWORK COMMUNICATIONS, INC Lawrenceville, GA Sep 2004 to Jun 2005 Technical Call Center SpecialistANALYSTS INTERNATIONAL Morrisville, NC Apr 2003 to Aug 2003 Documentation ConsultantNORTH CAROLINA DEPT. OF TRANSPORTATION Raleigh, NC May 2001 to May 2002 Computer Consultant IIEGARDEN.COM Raleigh, NC Apr 2000 to Jun 2000 Customer Service SpecialistNORTH CAROLINA DEPT. OF TRANSPORTATION Raleigh, NC Jun 1999 to Jun 2000 Computer Consultant INORTH CAROLINA DEPT. OF TRANSPORTATION Raleigh, NC Jun 1998 to Jun 1999 Computer Training SpecialistNORTH CAROLINA DEPT. OF INSURANCE Raleigh, NC May 1996 to Jun 1998 Education CoordinatorNORTH CAROLINA STATE UNIVERSITY Raleigh, NC 1993 to 1997 Lab Instructor
Education:
NORTH CAROLINA STATE UNIVERSITY Raleigh, NC 1996 M.S. in Agriculture EducationNORTH CARLINA STATE UNIVERSITY Raleigh, NC Jan 1992 to Jan 1994 BS in Agriculture Education
Skills:
Technical Writing, Requirement gathering/documentation, Change Management, End-user training, Training Documentation, Leadership of team.