Kaylie M Curran

Human Resources Contact Center Associate

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Location:

Chicago, IL

Industry:

Internet

Work:

Groupon Nov 2011 - May 2013
Quality Assurance for Customer Support
iO Theater Jan 2011 - Sep 2011
Intern
The Muldoon Family Feb 2011 - Jun 2011
Nanny
Borders Bookstore Jul 2010 - Dec 2010
Barista
Clark University Sep 2009 - May 2010
Student Safety Escort Transportation Services

Education:

The iO Theater 2010 - 2011
Quality EMS Educators 2010 - 2010
Clark University 2006 - 2010
BA, Theater Arts, Biology (cum laude) Murdoch University 2009

Skills:

Theatre
Social Networking
Training
Teaching
Social Media
Facebook
Creative Writing
Microsoft Office
Event Planning
Public Speaking
Acting
Management
Customer Service
Interpersonal Skills
Interpersonal Communication
Customer Service Management
Onboarding
Sales Operations
Customer Escalation Management
Document Management
Improvisation
Nonprofits
Cross Departmental Communication
Teamwork
Organization Skills
Time Management
Critical Thinking
Team Building
Performing Arts
Stage Management

Interests:

Environment
Science and Technology
Human Rights
Animal Welfare
Arts and Culture
Health

Languages:

English

Groupon Customer Support

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Position:

Quality Assurance for Customer Support at Groupon

Location:

Chicago, Illinois

Industry:

Internet

Work:

Groupon since Nov 2011
Quality Assurance for Customer Support
iO Theater Jan 2011 - Sep 2011
Intern
The Muldoon Family Feb 2011 - Jun 2011
Nanny
Borders Bookstore Jul 2010 - Dec 2010
Barista
Clark University Sep 2009 - May 2010
Student Safety Escort Transportation Services

Education:

The iO Theater 2010 - 2011
Quality EMS Educators 2010 - 2010
Clark University 2006 - 2010
BA, Theater Arts, Biology (cum laude) Murdoch University 2009

Skills:

Theatre
Acting
Teaching
Improvisation
Social Media
Event Planning
Facebook
Public Speaking
Social Networking
Nonprofits
Creative Writing