Customer Service Microsoft Office Leadership Microsoft Excel Microsoft Word English Event Planning Research Social Media Team Building Microsoft Powerpoint Management Public Speaking Marketing Microsoft Outlook Event Management
Apr 2013 to 2000 SENIOR TECHNICAL SUPPORT ANALYSTLockheed Martin Washington, DC Nov 2012 to Feb 2013 WORKFLOW COORDINATOR/PRINCIPAL SYSTEMS ANALYSTClayton County Board of Health Jonesboro, GA Nov 2011 to Dec 2012 CLAYTON COUNTY HIV CONSORTIUM CHAIRPeopleNet, Inc. Atlanta, GA Jun 2012 to Nov 2012 Support ContractorLockheed Martin, WA Oct 2010 to Feb 2011 WORKFLOW COORDINATOR/PRINCIPAL SYSTEMS ANALYSTCousins Properties, Inc Atlanta, GA Sep 2005 to Nov 2008 HELP DESK MANAGERComputer Generated Solutions Atlanta, GA Sep 2004 to Apr 2005 CERTIFIED HELP DESK PROFESSIONALSTI Knowledge Atlanta, GA Feb 2003 to Nov 2003 SYSTEMS ADMINISTRATORInnovative Logistics Techniques, Inc McLean, VA Aug 2002 to Nov 2002 DEPUTY TEAM LEAD LOGISTICIANElekta Norcross, GA Dec 2000 to Jul 2002 FIELD ENGINEER - TECHNICAL TREATMENT PLANNING SYSTEM SPECIALISTInternational Business Machines Smyrna, GA Jan 1999 to Dec 2000 IBM CERTIFIED PROFESSIONAL SERVER SPECIALISTHewlett Packard Atlanta, GA Dec 1996 to Jan 1999 ASSOCIATE OPERATIONS ENGINEER
Education:
University of Phoenix Phoenix, AZ 2008 to 2015 Masters of Education in Secondary TeachingKennesaw State University Kennesaw, GA Aug 1998 Bachelor of Science in Communication
Skills:
CERTIFICATES AND LICENSES ITIL Foundation (2011) Certified HDI Certified Support Center Manager HDI Certified Technical Support Analyst Microsoft Certified Desktop Support Technician Microsoft Certified Professional Help Desk 2000 Certified Help Desk Professional Certified Grant Writer Professional Certification Program IBM Certified Professional Server Specialist (PSS) ASC Entry Level Education Selling Fundamentals Applying Selling Fundamentals Seven Habits of Highly Effective People First Things First/What Matters Most Conversations for Actions (CFA) - Moments of Truth Lotus Freelance Graphics 9.5 Fundamentals (Millennium) Presentation Skills IBM Signature Selling Method Selling Workshop Fundamentals of Unix Network Node Manager for System Administrators HP Openview 4.1 for System Administrators
Name / Title
Company / Classification
Phones & Addresses
Keith Alan Blackmon
NVESGROUP LLC
Keith Blackmon Customer Service Director
The Donaldson Group Real Estate · Real Estate Agent/Manager · Real Estate Agents