Humana
Supervisor, Group Medicare Provider
Acosta Sales & Marketing 2013 - Oct 2019
Customer Service Supervisor
Career Choices Unlimited 2012 - 2013
Customer Service Managerâ Contract Position
Great American Financial Resources 2011 - 2011
Records Retention Coordinator
Great American Financial Resources 2007 - 2010
Project Manager, Customer Service
Education:
Northern Kentucky University 1990 - 1996
Southwestern Business College 1988 - 1990
Skills:
Customer Service Management Marketing Insurance Program Management Process Improvement Business Process Improvement Customer Service Operations Staff Development Troubleshooting Vendor Management Health Insurance Quality Control Insurance Industry Staff Training Interpersonal Skills Service Operations Project Management Customer Experience