Bluecross Blueshield of Tennessee Feb 2013 - Mar 2017
Quality Research Analyst
Tmf Health Quality Institute Feb 2013 - Mar 2017
Quality Improvement Consultant
Bluecross Blueshield of Tennessee Jun 2011 - Feb 2013
Special Project Technician
Bluecross Blueshield of Tennessee Jan 2006 - Jun 2011
Claims and Service Research Associate and Technical Team Lead
Bluecross Blueshield of Tennessee Nov 2001 - Jan 2006
Customer Service Representative
Education:
University of Phoenix 2018 - 2020
Masters, Management, Health Care Administration
University of Phoenix 2008 - 2011
Bachelors, Accounting
University of Phoenix
Skills:
Insurance Visio Sdlc Health Insurance Business Analysis Process Improvement Hipaa Access Hedis Workshop Facilitation Data Analysis Medicare Access and Chip Reauthorization Act Six Sigma Healthcare Improvement Technical Assistance Business Process Improvement U.s. Health Insurance Portability and Accountability Act Quality Improvement Healthcare Industry Medicaid Research Project Management Customer Service