Management • Customer Service • Microsoft Office • Public Speaking • Leadership • Conflict Resolution • Community Outreach • Microsoft Excel • Staff Development • Coaching • Program Management • Team Building • Customer Retention • Call Centers • Team Leadership • Customer Satisfaction • Call Center • Nonprofits • Microsoft Word • Data Entry • Substance Abuse Prevention • Applied Behavior Analysis • Behavior Modification • Counseling Psychology • Social Psychology • Biopsychosocial Assessments • Observation • Client Intake • Individual Counselling • Mental Health Counseling • Social Services • Group Facilitator • Analysis • Grief Counseling • Powerpoint • Outlook • Time Management • Employee Training • Teamwork
Languages
English
Ranks
Certificate:
Cpr
Interests
Social Services • Children • Economic Empowerment • Civil Rights and Social Action • Environment • Education • Poverty Alleviation • Human Rights • Health
Detroit Job Corps Center
Resident Assistant
Turning Point Alcohol and Drug Centre Feb 2014 - Jun 2014
Substance Abuse Technician
At&T Jun 2008 - Jan 2014
Finance Representative
Las Vegas Hilton Jan 2007 - Jul 2007
Table Games Dearler
Cannery Casino Resorts Jun 2006 - Feb 2007
Table Games Dealer
Education:
Eastern Michigan University 2015 - 2016
Bachelors, Social Work
Oakland Community College 2010 - 2014
Associates, Social Work
Finney High School 1988 - 1992
Skills:
Management Customer Service Microsoft Office Public Speaking Leadership Conflict Resolution Community Outreach Microsoft Excel Staff Development Coaching Program Management Team Building Customer Retention Call Centers Team Leadership Customer Satisfaction Call Center Nonprofits Microsoft Word Data Entry Substance Abuse Prevention Applied Behavior Analysis Behavior Modification Counseling Psychology Social Psychology Biopsychosocial Assessments Observation Client Intake Individual Counselling Mental Health Counseling Social Services Group Facilitator Analysis Grief Counseling Powerpoint Outlook Time Management Employee Training Teamwork
Interests:
Social Services Children Economic Empowerment Civil Rights and Social Action Environment Education Poverty Alleviation Human Rights Health
Languages:
English
Certifications:
Cpr Asist Mental Health Cpr Suicide Prevention American Red Cross Oakland County Community Mental Health Authority
Name / Title
Company / Classification
Phones & Addresses
Kelly Shanks Director
City of Port Arthur Section 4A Economic Development Corporation
Jerl Denker, Scott Stolze, Cindy Potter, Jane Smart, Earl Sturges, Cindy Eckstein, Steve Bousquet, Michelle Soukup, Mark Mellick, Richard Dohrman, Diann Beaty
Kelly Shanks (1982-1986), Patti Krut (1973-1977), Anna Katekovich (1977-1981), Lori Lori Sligh (1979-1983), Ruth Pauletich (1973-1977), Daryl Eiler (1966-1970)