Kelly M Spore

At Home Senior Advisor

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Location:

6900 Bishop Rd, Plano, TX 75024

Industry:

Alternative Medicine

Work:

Apple
At Home Senior Advisor
Precision Document Solutions Jul 2006 - Jan 2014
Manager of Customer Service
Highpointe Group Jul 2003 - Jul 2006
Contract Administrator
Fujitsu Network Communications Jul 1998 - Feb 2003
It Operations Business Analyst
Fujitsu Network Communications Jul 1998 - Oct 1999
Technical Writer

Education:

The University of Tulsa 1990 - 1994
Bachelors, Bachelor of Arts, International Relations, Political Science University of Arizona 1989 - 1990
Broken Arrow High School

Skills:

Leadership
Management
Account Management
Customer Service
Process Improvement
Software Documentation
Vendor Management
Customer Satisfaction
Call Centers
Team Building
Troubleshooting
Telecommunications
Microsoft Excel
Project Management
Team Leadership
Microsoft Office
Program Management
Training
Budget
Analysis
Operations Management
Powerpoint
Change Management
New Business Development
Technical Writing
Business Analysis
Microsoft Word
Outlook
Financial Analysis
Project Planning
Service Desk
Service Delivery Management
Service Delivery
Experienced Business Analyst
Human Resources
Cross Functional Team Leadership
Crm
Dispatching
Dispatchers
Social Networking
Video Editing
Blogging
Editing
Leadership Development
Business Process Improvement
Business Development

Interests:

Social Services
Children
Blogging
Learning
Politics
Gaming
Problem Solving
Education
Civil Rights and Social Action
Animal Welfare
Reading
Photography
Science and Technology
Customer Service
Human Rights
Videography
Arts and Culture
History

Languages:

English
Korean

Manager Of Customer Service At Precision Document Solutions

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Position:

Manager of Customer Service at Precision Document Solutions

Location:

Dallas/Fort Worth Area

Industry:

Information Technology and Services

Work:

Precision Document Solutions since Jul 2006
Manager of Customer Service
HighPointe Group Jul 2003 - Jul 2006
Contract Administrator
Fujitsu Network Communications Jul 1998 - Feb 2003
IT Business Analyst II
Fujitsu Network Communications 1998 - 2003
Business Analyst

Education:

University of Tulsa 1990 - 1994
BA, Political Science University of Arizona 1989 - 1990

Skills:

Project Management
Microsoft Office
Microsoft Excel
Troubleshooting
PowerPoint
Microsoft Word
Customer Service
Process Improvement
Program Management
Team Leadership
Budget
Account Management
Operations Management
Change Management
Outlook
Financial Analysis
Telecommunications
Vendor Management
Project Planning
Technical Writing

Interests:

Photography, Videography, Blogging, Reading, History, Politics,Problem Solving, Customer Service

Languages:

Korean

Kelly Spore Carrollton, TX

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Work:

Precision Document Solutions

2006 to 2000
Manager of Customer Service HighPointe Group
Dallas, TX
2003 to 2006
Projects/Contract Manager Fujitsu Network Communications
Richardson, TX
1998 to 2003
Project & Cost Management Lead Fujitsu Network Communications
Richardson, TX
1998 to 1999
IT Operations Technical Writer Grail Communication
Seoul, KR
1997 to 1998
Editor-In-Chief Various Institutions
Seoul, KR
1994 to 1998
Conversational English Instructor

Education:

Skills:

Communication, Presentations, Training, Problem Solving, Crisis Resolution, Customer Relations, Vendor Relations, Project Development, Procedure Development, Process Development, Metric Analysis, Employee Selection & Retention, Employee Training, Social Media, Website Management, Photophgray, Videography