Skills:
Hardware Experience PC workstations, laptops, and tablets (including Acer, Dell, IBM, and HP/Compaq) Flo Healthcare Cart on Wheels HP, Xerox, Gesthetner, and Brother Laser printers VoIP Technologies including Cisco IP Phones Picture Tel Videoconferencing Network and Server Administration Experience Fluke Networks NetTool Basic support and troubleshooting of Cisco Wireless Access points, Switches, and Routers Enterprise support applications including Microsoft SMS 2003 Console/SCCM, Active Directory, HP WebJet Administration Console, HP Openview Service Center (Incident Management, Configuration Management, and Change Controls), Blackberry Enterprise Server Administration, Cisco Unity and Call Manager, and Citrix Metaframe/XenApp. Microsoft Active Directory for Windows Server NT and 2003. Computer Skills -- Highly computer literate, including all major operating systems Applications: Including but not limited to MS Office Suite, WordPerfect Suite, Lotus SmartSuite (including Lotus Notes), and Microsoft Project. Clinical applications: Responder 5 Nurse Call, EPIC, Chartmaxx, SMS, and Dentrix/Dexis. Web page design: Familiarity with Microsoft FrontPage and Adobe Photoshop and Dreamweaver programs.