2012 to 2000 Change, Incident & Problem ManagerAccountant General's Department of the Bermuda Government Government Hamilton 2012 to 2012 Technical Support SupervisorKeyTech Group of Companies Hamilton 2010 to 2012 Service Desk ManagerInformation Technology Office of the Government of Bermuda Hamilton 2008 to 2010 Service Level Agreement & Quality ControllerAmerican Consulate General Hamilton 2006 to 2008 Systems ManagerThe Omni Group Hamilton 2004 to 2006 IT ConsultantMytech Ltd Hamilton 2003 to 2004 Desktop Support TechnicianLogic Communications Hamilton 2002 to 2003 Technical ConsultantLogic Communications Hamilton 2001 to 2002 Customer Support RepresentativeIntergraph Services Company Huntsville, AL 2000 to 2001 Imagery AnalystUS Army Korea, VA 1999 to 2000 Intelligence Support SupervisorUS Army Fort Hood, TX 1996 to 1999 Assistant Supervisor, Intelligence Collections
Skills:
Change Management, Incident Management, Problem Management, Configuration Management
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