Abstract:
One or more devices within a transaction services hub receive, from a first network device, provisioning information for customers of a transaction services network. The one or more devices also receive, from a second network device, first session data for transaction services using an Internet Protocol (IP) network, and receive, from a third network device, second session data for transaction services using a voice network. The one or more devices load, in a database, the provisioning information, the first session data, and the second session data, and merge, based on the provisioning information, the first session data and the second session data. The merged data is retrieved to support request from administrators and customers via other components of the transaction services hub.