Chick-Fil-A
Workforce Coordinator
Trc Staffing Services, Inc. Nov 2015 - Oct 2016
Workforce Manager
Cox Communications Dec 2014 - Nov 2015
Workforce Analyst Ii-Scheduling
Cox Communications Jul 2012 - Dec 2014
Workforce Analyst Ii-Real Time
Cox Communications Feb 2007 - Jul 2012
Traffic Analyst
Education:
Old Dominion University 1996 - 2000
Bachelors, Bachelor of Arts, Media Studies, Communication
Gloucester Catholic High School
Skills:
Customer Service Leadership Process Improvement Call Centers Training Customer Satisfaction Troubleshooting Team Building Analysis Data Analysis Team Leadership Microsoft Office Operations Management Vendor Management Access Microsoft Excel Coaching Time Management Strategic Planning Customer Experience Microsoft Word Teamwork Quality Assurance Business Process Improvement Outlook Powerpoint Team Management Windows Management Project Management
Post Sales Administrator at eClinicalWorks, Astrologer at Kimberly Carmichael (Sole Proprietorship), Reiki Therapist at Kimberly Carmichael (Sole Proprietorship), Owner at The Artful Porpoise
Location:
Shrewsbury, Massachusetts
Industry:
Computer Software
Work:
eClinicalWorks - Westborough MA since Dec 2005
Post Sales Administrator
Kimberly Carmichael since 1998
Astrologer
Kimberly Carmichael since 1991
Reiki Therapist
The Artful Porpoise - Shrewsbury MA since Jan 1985
Owner
Skills:
EHR Project Management Software Documentation Leadership Process Improvement Business Analysis Healthcare Healthcare Information Technology Management
Honor & Awards:
eClinicalWorks Distinguished Service Award 2011 - 5(+)years of dedicated service and committment to excellence.
Attended 2011 National Users Conference.