3301 E Stoney Brook Trl, Sioux Falls, SD 57108 • 6052616265
Wakonda, SD
Work
Company:
Callahan creek
Apr 2007
Position:
Project coordinator
Education
School / High School:
University of South Dakota- Vermillion, SD
1993
Specialities:
Master of Arts
Skills
Leadership • Customer Service • Team Building • Team Leadership • Call Centers • Banking • Insurance • Process Improvement • Training • Management • Process Management • Credit • Customer Satisfaction • Coaching • Project Portfolio Management • Life Insurance • Thought Leadership • Time Management • Lean Six Sigma • Analytical Skills • Relationship Building
Sammons Financial Group Member Companies Jul 2017 - Nov 2018
Manager, Policy Change
Sammons Financial Group Member Companies Jul 2017 - Nov 2018
Business Process Improvement Coordinator
Sammons Financial Group Member Companies Jun 2012 - Jun 2017
Team Leader - Policy Change
Target National Bank Jan 2006 - Jun 2012
Specialist - Print and Mail Systems
Target National Bank Aug 2001 - Jan 2006
Team Leader, New Accounts
Education:
University of Sioux Falls 2008 - 2010
Bachelors, Bachelor of Science, Business Management
Skills:
Leadership Customer Service Team Building Team Leadership Call Centers Banking Insurance Process Improvement Training Management Process Management Credit Customer Satisfaction Coaching Project Portfolio Management Life Insurance Thought Leadership Time Management Lean Six Sigma Analytical Skills Relationship Building
Interests:
Education
Certifications:
Aipmm Agile Certified Product Manager Product Owner Associate, Life Management Institue Associate, Customer Service