Aetna
Operations Supervisor
Vangent, Inc. Nov 2008 - Feb 2010
Call Center Supervisor
Cable One Jul 2006 - Oct 2008
Call Center Supervisor
Education:
Arizona State University 2008 - 2010
Bachelors, Bachelor of Fine Arts, Ceramics
Paradise Valley Community College 2005 - 2008
Fashion Institute of Technology 1980 - 1982
Skills:
Leadership Development of Employees Customer Satisfaction Coaching Scheduling Management Project Coordination Training Facilitation Training Time Management Employee Training Team Leadership Call Centers Customer Service Process Improvement Recruiting Strategy Project Planning Curriculum Development
Online Advertising Entrepreneurship Marketing Communications New Business Development Marketing Strategy Event Management Digital Marketing Advertising Brand Development Social Media Marketing Email Marketing