Skills:
COMPUTER Extensive knowledge of multiple database platforms, both manual and automated, with the ability to compile and compose reports and charts Skilled in Microsoft Office applications, including but not limited to Word, Outlook, Excel, PowerPoint, Publisher, and Access Experienced in using a computerized cash register to perform cashiering duties, as well as collecting payments, balancing and reconciling drawers, and preparing bank deposits Proficient with general office equipment, including but not limited to adding machines, credit card machines, typewriters, shredding machines, fax machines, printers, time clocks and copiers, in addition to the computer COMMUNICATION Ability to communicate courteously and effectively, both verbally and in writing Ability to plan, multi-task, prioritize, and work independently or as part of a team in a highly stressful work environment ATTENTION TO DETAIL Possesses a high level of attention to detail and accuracy Possesses excellent organizational skills SPELLING/GRAMMAR Excellent spelling, grammar, and punctuation skills, as used in preparing official legal correspondence PROBLEM SOLVING Ability to apply collaborative, problem-solving skills to individualized work situations Ability to learn and apply relevant job-related procedures and terminology in order to define problems, collect data, establish facts, and draw valid conclusions Ability to use independent judgment to discern pertinent information, interpret comments and notations, and records essential information, set priorities and simultaneously process multiple duties and responsibilities PUBLIC RELATION Excellent telephone and public relation skills, particularly as it relates to maintaining a calm and positive aura in times of duress Experienced in explaining complex and difficult situations to the public and coming to a common understanding or resolution