Homesite Insurance Feb 2019 - Nov 2019
Solutions Coaching Supervisor
Newark Element14 Oct 2011 - Sep 2015
Customer Service Operations Manager | Operations | Post Sales Service
Newark Element14 Feb 2009 - Sep 2011
Sales Operations Manager | Inside Sales
Newark Element14 Jun 2005 - Jan 2009
Team Leader
Newark Element14 Jul 2003 - Jun 2005
Account Specialist | Inside Sales and Customer Service Representative
Skills:
Sales Operations Account Management B2B Sales Management Crm Team Building Customer Satisfaction Cross Functional Team Leadership Sales Key Account Management Process Improvement Training Management New Business Development Coaching Leadership Customer Service Customer Experience Selling Call Centers Business Development Pricing Operations Management Negotiation Business To Business Customer Relationship Management Strategic Planning Sales Process Business Process Improvement Solution Selling Customer Retention Business Strategy Communication Teamwork Team Leadership Mentoring Talent Management Executive Leadership Leading Meetings
Interests:
Human Rights Animal Welfare Environment Health
Languages:
English
Certifications:
Lean Six Sigma Yellow Belt Certification Resident Major Lines; Casualty and Property Developing Self-Awareness Balancing Multiple Roles As A Leader Customer Service: Handling Abusive Customers Advance Your Skills As A Manager Linkedin Learning Highlights: Business Strategy and Analysis
Part Time CleanerAllied Home Mortgage Seville, OH Oct 2006 to Oct 2009 Administrative AssistantHoney Baked Ham Company Fairlawn, OH Nov 2000 to Oct 2006 Assistant Store ManagerUnited States Air Force
Sep 1978 to Feb 1981 Inventory Control Specialist
Education:
University of Akron Akron, OH 2010 to 2012 Associate of Applied Science in Medical Assisting TechnologyAkron Institute Akron, OH 1998 to 1999 Certificate in Adminstrative AssistantCuyahoga Community College Parma, OH 1997 to 1998 GeneralUSAF Training School Denver, CO 1978 to 1979 Certificate in Inventory Control
Skills:
First Aid and CPR Training, Practicum at Wadsworth Family Practice May - July 2012
Dr. Hansen graduated from the University of Utah School of Medicine in 1994. She works in Draper, UT and specializes in Pediatrics and Adolescent Medicine. Dr. Hansen is affiliated with Lone Peak Hospital.