Redbox - Oakbrook Terrace, IL since Dec 2011
Director, Field Operations
Redbox Automation Oct 2009 - May 2012
Director of Machine Support
Omnicell Feb 2009 - Oct 2009
Service Management Consultant
Omnicell, inc Jan 2000 - Jan 2009
Technical Support Desk/Operations Manager
Varlen Instruments Nov 1998 - Dec 1999
Customer Service Manager
Education:
Bradley University 1981 - 1983
Skills:
Process Improvement Leadership Management Integration Team Building Operations Management Training Project Management Team Leadership Cross Functional Team Leadership Vendor Management Strategic Planning Business Development Start Ups Customer Satisfaction Customer Service Program Management Technical Support Budgets Performance Management Change Management Outsourcing Call Centers Service Management Inventory Management Supply Chain Management Employee Relations Forecasting Strategy P&L Management Talent Acquisition Warehousing Sap Creative Direction Logistics Transportation Coaching Retail Income Statement Healthcare
Interests:
Aerobics Exercise Home Improvement Reading Shooting Gourmet Cooking Sports Watching Basketball Golf Food Home Decoration Health Watching Sports Cooking Gardening Outdoors Electronics Crafts Fitness Music Movies Collecting Kids Medicine Parenting Automobiles Travel Career Investing Traveling Basketball