Convergys Mar 2012 - Dec 2014
It Support Representative
Orlando Health Mar 2012 - Dec 2014
Physician Billing Analyst I
Aon Jul 2011 - Feb 2012
Healthcare Representative
Humana Jul 2011 - Feb 2012
Referral Coordinator Ii
Education:
Valencia College 2012 - 2019
South University 2013 - 2017
Bachelor of Applied Science, Bachelors, Management, Health Care Administration
Denmark Technical College 2008 - 2010
Associates, Associate of Arts, Computer Science, Computer Systems
Mullins High School 2008
Valencia Community College
Skills:
Call Centers Bpo Service Delivery Workforce Management Technical Support Vendor Management Outsourcing Transition Management Customer Satisfaction Troubleshooting Sla Process Improvement Customer Experience Customer Service Apple Microsoft Office Software Documentation Microsoft Outlook Medical Billing Medical Coding Health Insurance Outlook Referrals
Mar 2012 to Present Technical Support RepresentativeSpherion Orlando, FL Jun 2011 to Feb 2012 Call Center RepresentativeDenmark technical college Denmark, SC Aug 2008 to May 2010 Office Assistant
Education:
Valencia college Orlando, FL 2012 to 2016 Medical billing and codingDenmark technical college Denmark, SC 2008 to 2010 Associate in Computer Technology