Education:
VIPDesk 2009 - 2009
Seminar, Customer Service Call CentersIt was suggested by a colleague to attend a FREE teleconference presented by VIPDesk . The seminar was gear specially to business owners to review on-demand customer service respresentative call centers. Very enlightening!
Self Help Lawyer, Longmont, CO 2006 - 2008
IMS Study, Information Management Specialist - Intake formsA division of AmCooperative.
Alliance for Virtual Businesses, Randallstown, MD 2007 - 2007
convention, Online International Virtual Assistant (VA) Convention
International Virtual Assistants Association, Reno NV 2007 - 2007
online convention, Online Summit - Oct 2007- The Professional Virtual AssistantÃÂâÃÂÃÂÃÂÃÂs Best Practices Conference
Lorain County Community College 2007 - 2007
Seminar, ÃÂâÃÂÃÂÃÂâ Project Management Fundamental for Administrative Professionals
Lorain County Community College 2007 - 2007
seminar, ÃÂâÃÂÃÂÃÂâ Project Management: Fundamental Skills for the Project Team Member
Lorain County Community College 2007 - 2007
seminar, ÃÂâÃÂÃÂÃÂâ Project Management Fundamental Skills for the IT Professional ÃÂâÃÂÃÂÃÂà2007
Lorain County Community College 2007 - 2007
Certificate of Completion, Access 2003 Education: Complete Concepts & Techniques
National Notary Assoc 2006 Convention, ÃÂâÃÂÃÂÃÂÃÂTradition in Trust, and Spirit of InnovationÃÂâÃÂÃÂÃÂÃÂ.Washington DC 2006 - 2006
Cerftificate of Completion, Certificate of Completion that included five (5) workshops each in Loan Signing Agent & Notary Ethic
Course Mill: Enterprise Learning Management System, Cleveland, Ohio 2005 - 2005
2005, Internet based Security Awareness CBT course: Gramm-Leach-Bliley Act ÃÂâÃÂÃÂÃÂà2005
National Notary Association - Online 2003 - 2003
Certified Notary Signing Agent, ÃÂâÃÂÃÂÃÂâ Coursework-online, certified Notary Signing Agent, Amherst OH
DPAI, TechKnowQuest Technical Education 2002 - 2002
ÃÂâÃÂÃÂÃÂâ Certificate of Achievement, FrontPage 2000 Web Design & Web Page Enhancement - 2002
National Notary Association of Chatworth CA, Middleburg Hts OH 2002 - 2002
Notary Public Related, Notary Signing Agent,
Lorain County Community College 1983 - 1986
Certificate of Proficiency, Secretarial Science Office Assisting
Lorain County Community College 1979 - 1982
Assoc Arts, Engineering Graphics Design Tech
Marion L Steele High School, Amherst OH 1975 - 1979
Diploma, General Studies