Skills:
Windows and Mac Platforms, System Upgrades, Client Needs Fulfillment User Training and Support, Testing Software, Help Desk Assistance, Web Applications, End User Support, Hardware & Software Troubleshooting, Applications, VoIP, Performance Evaluations, Data Processing, Training New Hires, hands on experience in a structured switch network, setting up and maintaining WLAN, configuring switches, administering firewalls (Barracuda brand)