Middle Tennessee State University- Murfreesboro, TN
2007
Specialities:
Master of Science in Mass Communication
Skills
Analysis • Call Centers • Customer Experience • Customer Satisfaction • Customer Service • Leadership • Microsoft Office • Training • Wireless • Microsoft Word • Team Building • Public Speaking • Process Improvement • Powerpoint • Microsoft Excel • Event Planning
Languages
English
Ranks
Certificate:
Itil Foundation
Interests
Children • Economic Empowerment • Civil Rights and Social Action • Science and Technology • Human Rights • Animal Welfare • Health
Cardinal Health
Senior Consultant, Lead Business Analysis
T-Mobile Jan 2006 - Apr 2013
Service Level Coordinator
State of Tennessee Jan 2006 - Apr 2013
Erp Consultant
T-Mobile Apr 2009 - Dec 2010
Customer Service Senior Representative
T-Mobile Jan 2005 - Apr 2009
Representative
Education:
Middle Tennessee State University (Mtsu) 2005 - 2007
Master of Science, Masters, Communications
Middle Tennessee State University (Mtsu) 2000 - 2004
Bachelors, Bachelor of Science, Public Relations
Concorde Career Colleges
Skills:
Analysis Call Centers Customer Experience Customer Satisfaction Customer Service Leadership Microsoft Office Training Wireless Microsoft Word Team Building Public Speaking Process Improvement Powerpoint Microsoft Excel Event Planning
Interests:
Children Economic Empowerment Civil Rights and Social Action Science and Technology Human Rights Animal Welfare Health
Languages:
English
Certifications:
Itil Foundation License 02327972-01-Znh8 Apmg-International Apmg-International, License 02327972-01-Znh8 Itil Service Operation
2006 to 2000 Communications Coordinator6th Congressional District Murfreesboro, TN 2005 to 2006 Communications Intern SpecialistMcNeely, Pigott, & Fox Public Relations, LLC Nashville, TN 2004 to 2005 Communications Intern Specialist
Education:
Middle Tennessee State University Murfreesboro, TN 2007 Master of Science in Mass CommunicationMiddle Tennessee State University Murfreesboro, TN 2004 Bachelor of Science in Mass Communication
Youtube
Lakeisha Interview w/Markeda Newby-Part 3
Duration:
16m 11s
LAKISHA-BOY NEXT DOOR
Lakisha Boy Next Door Official video . Directed By Kellyfilm . Produce...
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2m 46s
A Purposeful Interview with A Powerful Guest:...
C. Marie, #ThePurposeBroke... enjoys tapping into people's #power and...
Duration:
6m 2s
Lakisha Coles Interview
Dr. Monifa Jones of ACN Team Momentum interviews ACN Top Producing Reg...
Duration:
21m 42s
Lakisha tha Supastar interview with Jozlynn C...
Behind the scenes of my WBOK Live radio interview with The lovely Jozl...
Duration:
1m 59s
Special Interview with Dr. Tionna L. Jenkins
Join us at 12:00 pm central standard time for an up and close intervie...