Larissa S Schache

age ~47

from Whitehall, PA

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Also known as:
  • Larissa S Hersch
Phone and address:
1537 Presidential Dr, Hokendauqua, PA 18052
6107701997
Related to:
Connected to:

Larissa Schache Phones & Addresses

  • 1537 Presidential Dr, Whitehall, PA 18052 • 6107701997 • 6105042533
  • 3494 Ringer Rd, Whitehall, PA 18052 • 4845971864
  • 3 Maryland St, Whitehall, PA 18052 • 6104347698
  • Bethlehem, PA
  • Mc Connell, IL
  • Allentown, PA
  • Lehighton, PA
  • 3 Maryland Cir APT 222, Whitehall, PA 18052 • 6103347430

Work

  • Company:
    T-mobile
    Mar 2009 to Dec 2012
  • Position:
    Customer experience manager

Education

  • Degree:
    Associate degree or higher

Skills

Customer Experience • Telecommunications • Wireless • Call Centers • Strategy • Customer Retention • Customer Satisfaction • Mobile Devices • Vendor Management • Cross Functional Team Leadership • Leadership • Team Leadership • Program Management • Cellular Communications • Product Management • Process Improvement • Mobile Communications • Training • Call Center • Workforce Management • Customer Service • Crm • Management • Customer Experience Management • Business Analysis • Troubleshooting • Sales Operations • Business Process Improvement • Outsourcing • Integration • Professional Communication • Mobile Technology • Product Marketing • Team Management • Contact Centers • Strategic Partnerships • Direct Sales • Account Management • Solution Selling • Sales • Voip • Gsm • Ivr • 4G • 3G • Salesforce.com • Avaya • Service Delivery • Call Center Development • Competitive Analysis

Industries

Telecommunications

Resumes

Larissa Schache Photo 1

Senior Customer Experience Manager

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Location:
3494 Ringer Rd, Whitehall, PA 18052
Industry:
Telecommunications
Work:
T-Mobile Mar 2009 - Dec 2012
Customer Experience Manager
T-Mobile Jan 2007 - Mar 2009
Sr. Business Analyst
Skills:
Customer Experience
Telecommunications
Wireless
Call Centers
Strategy
Customer Retention
Customer Satisfaction
Mobile Devices
Vendor Management
Cross Functional Team Leadership
Leadership
Team Leadership
Program Management
Cellular Communications
Product Management
Process Improvement
Mobile Communications
Training
Call Center
Workforce Management
Customer Service
Crm
Management
Customer Experience Management
Business Analysis
Troubleshooting
Sales Operations
Business Process Improvement
Outsourcing
Integration
Professional Communication
Mobile Technology
Product Marketing
Team Management
Contact Centers
Strategic Partnerships
Direct Sales
Account Management
Solution Selling
Sales
Voip
Gsm
Ivr
4G
3G
Salesforce.com
Avaya
Service Delivery
Call Center Development
Competitive Analysis
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