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Senior Client Services Analyst At Smiths Group Plc
Senior Client Services Analyst at Smiths Group plc
Location:
Baltimore, Maryland Area
Industry:
Information Technology and Services
Work:
Smiths Group plc since Oct 2011
Senior Client Services Analyst
Eximer Technology Solutions / The Seva Group Jan 2010 - Oct 2011
Technical Consultant
Computer Sciences Corporation Feb 2010 - Jul 2010
Audit Resolution Analyst
Random House Oct 2004 - Apr 2009
Manager, Client Services and Engineering
Random House Jul 2000 - Oct 2004
Manager – Client Services (Sales Force)
Education:
The University of Akron 1982 - 1988
MA, Organizational Communications
Cleveland State University 1976 - 1980
BA, Mass Media Communications
Cuyahoga Community College 1968 - 1974
AA, Communications/Business
Skills:
Administration Customer Relations Process Improvement Problem Solving Microsoft Office Public Speaking Business Analysis Writing Windows Documentation Research Computer Hardware Excel Outlook Customer Service Visio PowerPoint Word Analysis Vendor Management Operating Systems Software Documentation System Administration Active Directory Microsoft Excel Disaster Recovery Microsoft Word
AMS since 2002
Owner
Flexaust Sep 2000 - Aug 2002
General Manager
Daycon Products Mar 1988 - Oct 2000
Plant Manager
Mitchell Rubber and Valley Processing Feb 1981 - Mar 1991
Vice President of Operations
Education:
California Coast University 1989 - 1993
BSBA, Business
Cerritos College
Main Cashier Cage Assistant Supervisor At Peppermill Resort Spa Casino
Peppermill Hotel and Casino Dec 2009 - Feb 2012
Shift Supervisor
Peppermill Resort Spa Casino 2009 - 2011
Lead Cashier
Chinook Winds Casino Feb 2003 - Feb 2009
Executive Host
Horizon Hotel and Casino May 2002 - Aug 2002
Lead person
Information Services International Inc Jan 2002 - May 2002
Technical Service Representative
Education:
UNLV 1976 - 1978
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Lapham Elementary School Allen Park MI 1966-1969, Long Elementary School Dearborn MI 1970-1973, O.L. Smith Middle School Dearborn MI 1974-1976, Salisbury Adult Day High School Dearborn MI 1979-1980