AICPA since Sep 2011
Content Specialist
AICPA Nov 2008 - Sep 2011
Content Manager
AICPA Sep 2007 - Nov 2008
Content Editor
Confero Inc. Customer Experience Measurement Feb 2007 - Sep 2007
Client Services Manager
Confero Inc. Customer Experience Measurement May 2006 - Feb 2007
Operations Manager
Education:
North Carolina State University 2004 - 2006
M.A., English (Rhetoric and Composition)
North Carolina State University 2000 - 2004
B.A., English (Literature, Writing, and Rhetoric), French
Skills:
Management Editing Publishing Microsoft Excel Strategic Planning Process Improvement Customer Service Research Microsoft Office Social Media Public Speaking Business Process Improvement Content Management Online Advertising Powerpoint Marketing Research Outlook