Frontier Communications
Noc Technician
Ditech Financial Llc Jul 2013 - Apr 2014
Technician Support Analyst Iii
Hcl Technologies Aug 2012 - Aug 2013
Telcom Engineer
Verizon Dec 2002 - May 2012
Telecommunications Technician Iii
Education:
University of Maryland Global Campus
Bachelors
Skills:
Troubleshooting Cisco Technologies Networking Telecommunications Voip Call Centers Servers Vendor Management Managed Services Ip Data Center Wireless Switches Integration Disaster Recovery Network Design Itil
GMAC/ALLY Banking/Ditech Dallas, TX Aug 2013 to Apr 2014 Technical Analyst IIIHCL Plano, TX Aug 2012 to Aug 2013 AVAYA ENGINEERVERIZON Plano, TX Dec 2002 to May 2012 COMMUNICATIONS TECH IIVERIZON Plano, TX Apr 2001 to Dec 2002 COMMUNICATIONS TECH IICYPRESS COMMUNICATIONS Dallas, TX Feb 2000 to Mar 2001 LEAD AREA SALES ENGINEERUS CELLULAR Tulsa, OK Apr 1998 to Feb 2000 TELECOMMUNICATIONS SPECIALIST
Education:
ITT Technical College West Covina, CA 1984 AA in Electronics
Skills:
Active Directory Services, Window Server 2003, 2008, 2012, Avaya VOIP, Desktop Specialist, Help Desk, MS Office,