Marsh
Vice President - It Service Delivery Manager
Barclays Investment Bank
Senior It Project Manager and It Risk and Control Manager
Barclays Investment Bank Jun 2010 - Dec 2011
Assistant Vice Presidentã Â Â Credit and Rates Application Management Analyst
Ubs Feb 2007 - Jun 2010
Associate Director - Application Support Analyst and Service Delivery Manager
Ubs Apr 1999 - Feb 2007
Associate and Senior Associate and Lead Associate - Systems Developer and Service Delivery Manager
Education:
State University of New York College at Oswego 1996 - 1998
Bachelors, Bachelor of Arts, Management
University of Maryland Baltimore County 1996 - 1996
Skills:
Itil Sql Business Analysis Php Project Management It Service Management Incident Management Business Continuity Change Management Html Css Disaster Recovery Production Support Problem Management Business Relationship Management Application Support It Management It Operations Sdlc Service Delivery Business Process Improvement Software Documentation Risk Management Crm Security Infrastructure Data Center Microsoft Sql Server Information Technology
Languages:
English
Certifications:
It Infrastructure Library (Itil) Foundation Certificate V3.0
1199Seiu Benefit and Pension Funds Jan 2004 - Oct 2013
Business System Analyst
1199 National Benefit Fund Jan 2004 - Oct 2013
Manager of Business Configuration
Skills:
Process Improvement Business Analysis Healthcare Information Technology Vendor Management Databases Requirements Analysis Hipaa Microsoft Sql Server