Amazon
Senior Program Manager, Change Management, Amazon Go
Starbucks
Manager, Global Operations Consultation, Roastery, Reserve and Princi Stores
Starbucks Mar 2015 - Mar 2015
Senior Operations Consultation Manager, Innovation and Testing
Starbucks Feb 2014 - Mar 2015
Senior Project Manager, Planning and Prioritization, Global Operations
Starbucks Apr 2012 - Apr 2014
Implementation Project Manager and Operations Consultation Manager, Global Operations
Education:
The Art Institute of Seattle 2000 - 2002
The Art Institute 2000 - 2002
University of Washington 1996 - 2000
Sultan High School
Skills:
Training Store Management Retail Strategy Customer Service Merchandising Inventory Management Loss Prevention Store Operations Visual Merchandising Employee Training Leadership Profit Customer Experience Retail Sales Customer Satisfaction Sales Team Leadership Hiring Performance Management Recruiting Strategic Planning Process Improvement Product/Program Launches Project Management Cross Functional Collaboration Employee Engagement Creative Problem Solving Relationship Building Brand Advocacy Innovation and Testing Journey/Process Maps Speaking and Presenting Retail Service Design Training and Development Organizational Messaging