Skills:
Upgrade, install, and support hardware and software applications. Set up, monitor, and operate computers and peripheral equipment, such as printers, tape and disk drives. Answer incoming phone calls and route to PC Techs for resolution. Build, repair and troubleshoot computers. Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Skilled in Windows 98, 2000, ME, XP, Vista operating systems and Unix Administrator of NT server network systems. Setup and administer Email accounts and provide outstanding support to users. Possess excellent communication skills. Over 5 years experience in Customer Service. Perform system back-ups. Maintain current knowledge of relevant computer hardware and software applications. Ability to operate a forklift.