Mtm, Inc. Jul 2014 - Apr 2016
Complaint and Compliance Administrator
Radnet May 2014 - Jul 2014
Patient Services Coordinator
Lenox Hill Hospital May 2012 - Apr 2014
Patient Experience Concierge
U.s. Army Corps of Engineers, New England District Jun 2010 - Feb 2012
Administrative Assistant and Clerk
Best Buy Jun 2008 - Oct 2010
Customer Service Specialist
Education:
City University of New York - Brooklyn College 2010 - 2012
Bachelors, Bachelor of Business Administration, Business Administration, Management, Business Administration and Management
Kingsborough Community College 2007 - 2009
Associates, Associate of Arts, Business Administration
Skills:
Customer Service Administration Microsoft Office Office Administration Microsoft Excel Time Management Payroll Patient Support Process Improvement Policies and Procedures Development Ibm As/400 Microsoft Word Organization Skills Easily Adaptable Scheduling Budgeting Events Coordination Complaint Management Dot Compliance Timekeeping Data Entry Powerpoint Resource Management Editing Strategic Thinking Retail Sales Business Administration Employee Recognition Employee Engagement Patient Safety Communication Interpersonal Skills Writing Event Planning Public Speaking Healthcare Management Thrive In A Fast Paced Environment Microsoft Powerpoint
Buffalo Public Elementary School 15 Buffalo NY 1962-1964, Buffalo Public Elementary School 12 Buffalo NY 1964-1970, SS. Columba & Brigid Montessori School Buffalo NY 1970-1972, Fosdick Masten Girls Vocational High School Buffalo NY 1972-1976
Community:
Kina Muscato, Raja Rahim, Tonia Carr, Bernice Clay, Holly Edwards
The New Mrs. Robinson.... Hey its lena im 24 years young i just got married to my best friend james of almost 8 years.... I love working with kids and now im just working on getting my family started anything else you might want to know just ask