Leslie Darrell Cox

US Patent:

57939560, Aug 11, 1998

Filed:

Jan 9, 1996

Appl. No.:

8/584504

Inventors:

Leslie D. Cox - Arvada CO
Michael J. Bishara - Westminster CO

Assignee:

U S West, Inc - Englewood CO

International Classification:

G06F 1100
H04M 164

US Classification:

39520036

Abstract:

An automatic method and system for testing an audiotex system. The method includes generating an input signal for receipt by the audiotex system, identifying a failure if the audiotex system fails to generate an output signal in response to the input signal, and transmitting a failure notification signal, the signal having a failure type associated therewith based on the input signal and the failure to generate an output signal. The method may also include identifying a failure if the audiotex system generates an output signal in response to the input signal indicating that the audiotex system is not fully operational, and transmitting a failure notification signal, the signal having a failure type associated therewith based on the input signal and the output signal generated in response thereto. The system includes input and output devices, a processor, memory and software for performing the method.

US Patent:

58548378, Dec 29, 1998

Filed:

Jan 9, 1996

Appl. No.:

8/587115

Inventors:

Terry F. Trader - Castle Rock CO
Leslie Darrell Cox - Arvada CO

Assignee:

U S WEST, Inc. - Denver CO
MediaOne Group, Inc. - Englewood CO

International Classification:

H04M 358

US Classification:

379265

Abstract:

A method and system for providing interactive data exchange between an interactive platform, a caller and at least one operator work associated with the interactive platform. A public switched telephone network having a call transfer feature connects the caller to the interactive platform and connects the caller to the at least one operator in response to an operator assistance signal. The interactive platform is operatively connected to the public switched telephone network and includes an audiotex subsystem for responding to a plurality of telephone signals received from the caller and facilitating interactive data exchange with the caller by providing audio output signals to the caller in response to the plurality of telephone signals. The interactive platform further stores an interactive data exchange record representing the interactive data exchange between the caller and the interactive platform. The at least one operator is operatively connected to the public switched telephone network for transmitting and receiving telephone signals to and from the caller and for receiving at least a portion of the interactive data exchange record stored by the interactive platform in response to the operator assistance signal.

US Patent:

59096705, Jun 1, 1999

Filed:

Jan 9, 1996

Appl. No.:

8/584415

Inventors:

Terry F. Trader - Castle Rock CO
Leslie Darrell Cox - Arvada CO

Assignee:

U S West, Inc. - Denver CO
MediaOne Group, Inc. - Englewood CO

International Classification:

G06F 1760
G06F 1740

US Classification:

705 14

Abstract:

A method and system for manipulating playback of advertisements selected from an electronic classified advertising system. The method includes advancing playback an advertisement a first predetermined period of time in response to a first user input, and retreating playback of an advertisement a second predetermined period of time in response to a second user input. The method also includes pausing playback an advertisement in response to a third user input, and resuming playback of the paused advertisement upon the expiration of a third predetermined period of time. The system includes input and output devices, a processor, memory, and software for performing the method.

US Patent:

58192506, Oct 6, 1998

Filed:

Jan 9, 1996

Appl. No.:

8/587124

Inventors:

Terry F. Trader - Castle Rock CO
Leslie Darrell Cox - Arvada CO
Michael Gregory Gibson - Englewood CO
Jeffrey Lloyd Kienker - Kailua-Kona HI

Assignee:

U S West, Inc. - Englewood CO

International Classification:

G06F 1730
G06F 1300

US Classification:

707 1

Abstract:

A method and system for interacting with a database via multiple types of media where the database includes data lacking a format for use with each of the media. The method includes selecting data to be accessed, selecting one of the media for providing access to the data selected, automatically formatting the data selected for use with the media selected, and transmitting the formatted data for output via the media selected. The system includes a processor, memory, software and media required for performing the method.