Terry F. Trader - Castle Rock CO Leslie Darrell Cox - Arvada CO
Assignee:
U S WEST, Inc. - Denver CO MediaOne Group, Inc. - Englewood CO
International Classification:
H04M 358
US Classification:
379265
Abstract:
A method and system for providing interactive data exchange between an interactive platform, a caller and at least one operator work associated with the interactive platform. A public switched telephone network having a call transfer feature connects the caller to the interactive platform and connects the caller to the at least one operator in response to an operator assistance signal. The interactive platform is operatively connected to the public switched telephone network and includes an audiotex subsystem for responding to a plurality of telephone signals received from the caller and facilitating interactive data exchange with the caller by providing audio output signals to the caller in response to the plurality of telephone signals. The interactive platform further stores an interactive data exchange record representing the interactive data exchange between the caller and the interactive platform. The at least one operator is operatively connected to the public switched telephone network for transmitting and receiving telephone signals to and from the caller and for receiving at least a portion of the interactive data exchange record stored by the interactive platform in response to the operator assistance signal.
Method And System For Playback Of Advertisements In An Electronic Classified Advertising System
Terry F. Trader - Castle Rock CO Leslie Darrell Cox - Arvada CO
Assignee:
U S West, Inc. - Denver CO MediaOne Group, Inc. - Englewood CO
International Classification:
G06F 1760 G06F 1740
US Classification:
705 14
Abstract:
A method and system for manipulating playback of advertisements selected from an electronic classified advertising system. The method includes advancing playback an advertisement a first predetermined period of time in response to a first user input, and retreating playback of an advertisement a second predetermined period of time in response to a second user input. The method also includes pausing playback an advertisement in response to a third user input, and resuming playback of the paused advertisement upon the expiration of a third predetermined period of time. The system includes input and output devices, a processor, memory, and software for performing the method.
Method And System For Multimedia Interaction With A Database
Terry F. Trader - Castle Rock CO Leslie Darrell Cox - Arvada CO Michael Gregory Gibson - Englewood CO Jeffrey Lloyd Kienker - Kailua-Kona HI
Assignee:
U S West, Inc. - Englewood CO
International Classification:
G06F 1730 G06F 1300
US Classification:
707 1
Abstract:
A method and system for interacting with a database via multiple types of media where the database includes data lacking a format for use with each of the media. The method includes selecting data to be accessed, selecting one of the media for providing access to the data selected, automatically formatting the data selected for use with the media selected, and transmitting the formatted data for output via the media selected. The system includes a processor, memory, software and media required for performing the method.