Leslie Dale Cox

US Patent:

57939560, Aug 11, 1998

Filed:

Jan 9, 1996

Appl. No.:

8/584504

Inventors:

Leslie D. Cox - Arvada CO
Michael J. Bishara - Westminster CO

Assignee:

U S West, Inc - Englewood CO

International Classification:

G06F 1100
H04M 164

US Classification:

39520036

Abstract:

An automatic method and system for testing an audiotex system. The method includes generating an input signal for receipt by the audiotex system, identifying a failure if the audiotex system fails to generate an output signal in response to the input signal, and transmitting a failure notification signal, the signal having a failure type associated therewith based on the input signal and the failure to generate an output signal. The method may also include identifying a failure if the audiotex system generates an output signal in response to the input signal indicating that the audiotex system is not fully operational, and transmitting a failure notification signal, the signal having a failure type associated therewith based on the input signal and the output signal generated in response thereto. The system includes input and output devices, a processor, memory and software for performing the method.