Medimpact Healthcare Systems, Inc.
Supervisor, Configuration Services
Hd Supply Mar 1, 2012 - Jun 2018
Special Order Supervisor
Cox Communications May 2007 - Dec 2010
Technical Support Supervisor
College Loan Corporation 2002 - 2007
Manager
Labcorp 2002 - 2007
Customer Service Manager
Skills:
Leadership Troubleshooting Call Centers Customer Service Customer Satisfaction Telecommunications Team Building Process Improvement Team Leadership Customer Experience Software Documentation Call Center Quality Assurance Microsoft Office Coaching Supervisory Skills Vendor Management Team Management Microsoft Excel Windows Training Sharepoint Voip Data Analysis Project Management Bmc Remedy Powerpoint Tcp/Ip Visio Business Process Improvement Contact Centers
Aug 2014 to 2000 Certified Medication AideSenior Care Center of Crowley Crowley, TX Feb 2013 to May 2014 certified medication aideGranbury villa nursing and rehab Granbury, TX Apr 2011 to Feb 2013 certified medication aideHarbor lakes nursing and rehab Granbury, TX May 2010 to Feb 2013 certified medication aideSouthwest Nursing and Rehab Fort Worth, TX Jun 2009 to Aug 2010 certified medication aideTrinity Terrace Fort Worth, TX Nov 2006 to Jun 2009 certified medication aideGarden Terrace Fort Worth, TX Dec 2004 to Dec 2006 certified medication aide / certified nursing assistantTrinity mission of Burleson Burleson, TX Sep 2003 to Oct 2004 certified nursing assistant
Education:
Dallas Nursing Institute Dallas, TX 2013 to 2014 License Vocational NurseMesa County College Grand Junction, CO 2001 to 2001 GED