UPS since May 2010
ESM (Enterprise Systems Management)
United Parcel Service May 1986 - May 2011
Sr. ICS Help Desk Technician and Reporting
Education:
Edison High School 1973 - 1976
Skills:
Troubleshooting Process Improvement Customer Service Business Analysis Microsoft Office Microsoft Excel Outlook Team Building Team Leadership Training Technical Support Microsoft Word Windows Powerpoint Disaster Recovery Html Windows Server Strategic Planning Coaching Active Directory Marketing Social Media Sales Management Windows 7