Lisa M Hilleren

Training And Development Professional

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Position:

Training Manager at Xerox, Transformational Fiction Author and Authentic Living Advocate at ReconstructingEve.com

Location:

Greater Philadelphia Area

Industry:

Professional Training & Coaching

Work:

Xerox - New Jersey since Mar 2013
Training Manager
ReconstructingEve.com - Burlington, New Jersey since 2011
Transformational Fiction Author and Authentic Living Advocate
Abington Memorial Hospital 2009 - Nov 2012
Training Specialist
Travelers of New Jersey 2006 - 2008
Training, Development, & QA Manager
Travelers Insurance 2000 - 2006
Call Center Manager

Education:

Central City Business Institute 1981 - 1982
Associates, Executive Secretarial Thomas Edison State College 2011
Bachelors, Communication, General

Skills:

Instructional Design
Team Building
Change Management
Coaching
Training
Program Management
Career Development
Strategic Planning
Customer Service
Relationship Management
Projects
Performance Improvement
Project Management
Staff Development
Succession Planning
Emotional Intelligence
PowerPoint
Microsoft Excel
Leadership Development
Needs Analysis

Certifications:

Certified MBTI Practitioner, CAPT (Otto Kroeger Associates)

Instructional Designer Manager

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Location:

Burlington, NJ

Industry:

Professional Training & Coaching

Work:

Horizon Blue Cross Blue Shield of New Jersey
Instructional Designer Manager
Horizon Blue Cross Blue Shield of New Jersey
Instructional Design Manager
Horizon Blue Cross Blue Shield of New Jersey Jan 2016 - Apr 2019
Training Manager - Government Programs
Xerox Apr 2015 - Jan 2016
Operations Manager
Xerox Mar 2013 - Jan 2016
Training Manager

Education:

Southern New Hampshire University 2018 - 2020
Masters, Communication Southern New Hampshire University 2017 - 2018
Bachelors, General Studies, Business Thomas Edison State University 2011
Bachelors, Communication Central City Business Institute 1981 - 1982
Associates

Skills:

Training
Leadership Development
Coaching
Management
Team Building
Program Management
Change Management
Employee Training
Instructional Design
Customer Service
Project Management
Staff Development
Process Improvement
Organizational Development
Policy
Strategic Planning
Workshop Facilitation
Career Development
Performance Improvement
Analysis
Healthcare
Employee Relations
Succession Planning
Organizational Effectiveness
Administration
Leadership
Business Process Improvement
Emotional Intelligence
Powerpoint
Call Centers
Performance Management
Conflict Resolution
Public Speaking
Relationship Management
Microsoft Excel
Quality Assurance
Projects
Needs Analysis
Problem Solving
Operations Management
Training and Development

Certifications:

Certified Mbti Practitioner
Capt (Otto Kroeger Associates)
Horizon Facilitator Certification

Training Manager

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Location:

Burlington, NJ

Work: