Divisions Maintenance Group Oct 2019 - Apr 2020
Operations Coordinator
Alorica Oct 2019 - Apr 2020
Alorica Training Trainer
Alorica Oct 2019 - Apr 2020
General Manager Dtv Sales
Switchboard of Miami, Inc. Jul 1, 2014 - Nov 2015
Contact Center Schedule Coordinator
Miami-Exchange Sep 1, 2013 - Aug 1, 2014
Contact Center Supervisor
Education:
Kaplan University Online 2005 - 2008
Associates, Computer Information Systems
Westwood Christian School 1985 - 1988
Kaplan Online University
Associates, Associate of Arts
Skills:
Management Time Management Customer Service Payroll Microsoft Office Employee Relations Leadership Call Centers Strategic Planning Team Building Microsoft Excel Account Management Performance Management Hiring Coaching Process Improvement Team Leadership Human Resources Outlook Budgets Powerpoint Process Scheduler Employee Training Crm Operations Management Oracle Applications Microsoft Word Accounting Troubleshooting Financial Analysis Administrative Assistants Inventory Management Employee Benefits Data Entry Onboarding Vendor Management Supervisory Skills Dreamweaver Profit Access Purchasing Accounts Receivable Procurement Benefits Administration Quality Assurance Fresh Produce Sap Visio Social Networking Policy
Interests:
Children Environment Education Poverty Alleviation Human Rights Animal Welfare Health