2514 W Gunnison St #1, Chicago, IL 60625 • 7734971990
Work
Company:
Abs associates
Mar 2008 to Oct 2014
Position:
It support engineer, level 2
Education
School / High School:
University of Illinois at Chicago
Skills
Troubleshooting • Windows 7 • Active Directory • Technical Support • Vpn • Windows Server • Microsoft Exchange • Windows Xp • Windows • Operating Systems • Cisco Technologies • Linux • Computer Hardware • Software Installation • Networking • Help Desk Support • Citrix • Servers • Sharepoint • Dns • Routers • Dhcp • Office 365 • Software Documentation • Onedrive For Business • Lync 2013 • Ms Office 2013 • Windows 8.1 • Documentation • Microsoft Office • System Administration • Procedure Documentation • Bmc Remedy • Vmware • Group Policy • Os X • Management • Network Administration • Information Technology
Languages
Spanish
Ranks
Certificate:
Comptia A+ Certification (220-80 & 220-802)
Interests
Mathematics • Civil Rights and Social Action • Education • New Technologies • Non Fiction • Science Fiction • Automating on the Mac • Human Rights • Arts and Culture • Biographies
Abs Associates Mar 2008 - Oct 2014
It Support Engineer, Level 2
Therakos, Inc. 2013 - Oct 2014
Therakos It Support Level 2 Team
Illinois College of Optometry 2013 - Oct 2014
Management Team Lead and Technical Support Analyst
R.h Donnelley Mar 2003 - Oct 2005
Multicultural Development Manager
Education:
University of Illinois at Chicago
Roberto Clemente Community Academy
Skills:
Troubleshooting Windows 7 Active Directory Technical Support Vpn Windows Server Microsoft Exchange Windows Xp Windows Operating Systems Cisco Technologies Linux Computer Hardware Software Installation Networking Help Desk Support Citrix Servers Sharepoint Dns Routers Dhcp Office 365 Software Documentation Onedrive For Business Lync 2013 Ms Office 2013 Windows 8.1 Documentation Microsoft Office System Administration Procedure Documentation Bmc Remedy Vmware Group Policy Os X Management Network Administration Information Technology
Interests:
Mathematics Civil Rights and Social Action Education New Technologies Non Fiction Science Fiction Automating on the Mac Human Rights Arts and Culture Biographies