Spectrum, Inc.
Senior Wireless Account Manager
The Mccracken Group
Senior Wireless Account Manager
Emerge Workspace Technologies Jun 2015 - Mar 2017
Project Administrator
Movero Jul 2012 - Apr 2015
Service Delivery Manager
Spectrum, Inc. Apr 2007 - May 2012
Wireless Account Manager
Education:
Cincinnati State Technical and Community College 1992 - 1994
Associates, Associate of Arts, Marketing, Management, Business Management
Deer Park High School
Florida State College at Jacksonville
Skills:
Vendor Management Sales Operations Account Management Wireless Management Customer Retention Contract Negotiation Crm Cross Functional Team Leadership Telecommunications Customer Service Sales Managed Services Inventory Management Procurement Data Analysis Project Management Solution Selling Project Coordination Direct Sales Communications Audits Unified Communications Problem Solving Auditing Saas Call Centers Salesforce.com Optimization Exceeding Customer Expectations Sales Process Selling Business Development Wireless Technologies Customer Relationship Management Carrier Relationship Management Help Desk Support Dispute Resolution Account Servicing Vendor Management Skills Service Delivery Customer Relations Asset Managment Review Carrier Contracts Cost Savings Client Focued Mobile Device Management Contract Adminstration Client Advocate Client Operations Best Practice Recommendations
Interests:
Children Economic Empowerment Civil Rights and Social Action Education Us Navy Veteran Human Rights Arts and Culture