The Voice Que
Owner
Universal Weather and Aviation, Inc. Oct 2013 - Feb 2015
Telecommunications Analyst
Shared Technologies Mar 1999 - 2013
System Design Specialist and Project Manager Voice Services For Bny Mellon
Education:
Temple College 1984
Associates, Associate of Arts, Business Administration, Management, Business Administration and Management
Skills:
Telecommunications Telephony Troubleshooting Voip Unified Communications Project Management Call Centers Ip Testing Sip Management Vendor Management Voice Mail Ivr Avaya Acd Leadership Cabling Avaya Technologies Sip Trunking T1 Interpersonal Skills Employee Training Voice/Audio Production
Languages:
English French
Certifications:
Nortel Certified Technology Specialist Nortel Option 11 - 81 Nec 2000 Nec Neax Mail Mermail Avst Nec Sv 8300 Zeacom 6.2 Ucb
Washington County
Eligibility Specialist
Carlson Feb 2005 - Dec 2007
Customer Relations Supervisor
State of Minnesota Oct 2002 - Feb 2005
Minnesotacare Case Manager
Sgi 1993 - 2001
Technical Support Engineer
Washington County 1993 - 2001
Case Manager