Customer Service Interpersonal Communication Answering Phones Handling Billing and Bookkeeping Tasks Attention To Detail Dependability Adaptability/Flexibility Initiative Time Management Critical Thinking Coaching/Leading Maintaining the Confidentiality Scheduling Appointments Leadership Budgets Client Focus Training and Development Business Planning Forecasting Inventory Management Microsoft Office Quality Assurance Retail Microsoft Word Teamwork Cashiering Data Entry Medical Terminology Medical Records Healthcare Cpr Certified Patient Safety Documentation Quality Patient Care Vital Signs Phlebotomy Medical Billing Medical Coding U.s. Health Insurance Portability and Accountability Act