Ritter Communications
Complex Business Provisioning and Support Specialist
Ritter Communications Mar 2016 - May 2017
Network Operations Center Technician
Ritter Communications Mar 2015 - Mar 2016
Activations Technician 1
Ritter Communications Sep 2013 - Mar 2015
Helpdesk Technician
Asurion Feb 1, 2012 - Sep 1, 2013
Work@Home Customer Care Representative For Directv
Education:
Arkansas State University 2003 - 2009
Bachelors, Bachelor of Science
Skills:
Technical Support Troubleshooting Customer Service Microsoft Office Computer Hardware Networking Customer Satisfaction Retail Sales Sales Computer Repair Inventory Management Time Management Microsoft Word Loss Prevention Windows Call Centers Windows 7 Microsoft Excel Laptops Telephone Skills Cashiering Cash Register Merchandising Retail Phone Skills Inventory Control Technology Internet Information Technology Vpn Phone Etiquette Teamwork Citrix Computer Maintenance Customer Experience Data Entry Printers Pos Social Media Wordpress