Scomm
Customer Service Representative
H&R Block Feb 2016 - Feb 2016
Claims Specialist
H&R Block Jan 2014 - Nov 2015
Client Services Escalations Subject Matter Expert
H&R Block Nov 2012 - Jan 2014
Client Services Representative Ii
H&R Block Feb 2012 - Nov 2012
Client Services Representative I
Education:
Houston High School 1972 - 1976
Skills:
Customer Service Management Customer Satisfaction Training Forecasting Negotiation Team Leadership Customer Experience Employee Training Leadership Call Centers Coaching Team Building Microsoft Excel Inventory Management Microsoft Office Microsoft Outlook