Hitachi Vantara
Customer Satisfaction Manager, Global Support Center
Hitachi Data Systems Oct 2013 - May 2018
Supervisor, Global Support Center
Hitachi Data Systems Oct 2013 - May 2018
Senior Techincal Analyst, Global Support Center
Nuvasive Mar 2011 - Nov 2012
Desktop Support
Amylin Pharmaceuticals Jan 2010 - Mar 2011
Service Desk Analyst
Education:
California State University San Marcos 2000 - 2002
Bachelors, Bachelor of Arts, Management
Skills:
Technical Support Information Technology Databases Management Active Directory Help Desk Support Troubleshooting System Administration Sharepoint Testing Disaster Recovery Vmware Software Documentation Itil Windows Server Microsoft Exchange Windows
Mar 2011 to 2000 Desktop Support TechnicianAmylin Pharmaceuticals San Diego, CA Jan 2010 to Mar 2011 IT Service Desk AnalystSAIC San Diego, CA Apr 2007 to Nov 2009 Telecom Technician I & II - HelpdeskEinstein Industries, Inc San Diego, CA Feb 2007 to Apr 2007 IT Service Desk / Email ServicesZ57 Internet Solution San Diego, CA Apr 2003 to Feb 2007 Web Domain AdministratorProflowers.com San Diego, CA Jan 2002 to Apr 2003 Customer Service Representative
Education:
California State University Dec 2002 Bachelor of Science in Business Administration
Youtube
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