Lynnda L Goodwin

Lynnda Goodwin Nampa, ID

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Work:

CitiGroup

Aug 2013 to Jul 2014
Customer Service Rep Staying Connected

Jan 2009 to Mar 2013
Customer Service Rep Walmart Vision Center

Jan 2008 to Oct 2008
Customer Service Rep Sears Home Improvement
Tempe, AZ
May 2007 to Dec 2007
Appointment Setter American Express
Glendale, AZ
Nov 2005 to Feb 2006
Credit Analyst Discover Financial
Phoenix, AZ
Jan 2005 to Aug 2005
Marketing representative Gamboa Bakery
Glendale, AZ
Feb 2003 to Nov 2004
Customer Service and Front Desk

Education:

Skills:

Highly skilled in listening and responding to customers needs and concerns Demonstrated ability to provide information regarding products and services In depth knowledge of taking orders, determining charges, and overseeing billing or payments Track record of reviewing and making changes to customer accounts Effective capability of handling returns and managing complaint Able to record details of customer contacts and follow-up actions take Comprehensive knowledge of researching answers and solutions