Customer Service • Troubleshooting • Microsoft Office • Software Documentation • Management • Windows • Active Directory • Microsoft Excel • Technical Support • Team Building • Help Desk Support • Windows 7 • Project Management • Computer Hardware • System Administration • Networking • Sharepoint • Computer Repair • It Management • Team Leadership • Information Technology • Tropical Fish • Process Improvement • Network Administration • Access • Windows Server • Software Installation • Sccm • Instructional Design • Databases
Boise State University Jul 2006 - Jan 2011
Technical Support Specialist
Boise State University Jul 2006 - Jan 2011
Help Desk Manager
New Mexico Highlands University Jul 2005 - Jul 2006
Network Engineer
Hospitality Management Systems 2001 - 2003
Micros Installation Manager of Nebraska
Lazlo's 1997 - 2001
Service and General Manager
Education:
Oregon State University 1988 - 1993
Bachelors, Bachelor of Arts, Japanese, French
Skills:
Customer Service Troubleshooting Microsoft Office Software Documentation Management Windows Active Directory Microsoft Excel Technical Support Team Building Help Desk Support Windows 7 Project Management Computer Hardware System Administration Networking Sharepoint Computer Repair It Management Team Leadership Information Technology Tropical Fish Process Improvement Network Administration Access Windows Server Software Installation Sccm Instructional Design Databases
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