Marcus K Howell

US Patent:

7797212, Sep 14, 2010

Filed:

Oct 31, 2006

Appl. No.:

11/554949

Inventors:

Catherine H Ackert - Seattle WA, US
LouAnn Aheron - Charlotte NC, US
Michelle Calarco - Charlotte NC, US
Glenn Earl Eickenhorst - Charlotte NC, US
Anahita English - Charlotte NC, US
Marcus Brian Howell - Charlotte NC, US
Caroline Beal Stott - Gastonia NC, US
Deborah M Winick - Carmel CA, US

Assignee:

Bank of America Corporation - Charlotte NC

International Classification:

G06Q 40/00

US Classification:

705 35

Abstract:

A business may uniformly calculate and offer a fee refund to customers requesting refunds for fees charged to the customers' accounts. Rather than relying on individual employee discretion, a server may use account information and customer information to generate the fee refund amount to be offered to the customer. The calculated refund amount may be based on a variety of considerations including, but not limited to, the amount the account is overdrawn, the profitability of the account, the number of occurrences of charged fees, and/or other factors such as family relationships to other bank customers. Additionally, a fee refund offer may be stored and referred to when the customer subsequently requests a refund.

US Patent:

8095892, Jan 10, 2012

Filed:

Jun 7, 2005

Appl. No.:

11/145954

Inventors:

Colin Ray Anthony - Kirkland WA, US
Stephane St-Michel - Woodinville WA, US
Zeke Book Odins-Lucas - Seattle WA, US
Jordan Luther King Schwartz - Seattle WA, US
Richard Malcolm Banks - Egham, GB
Marcus Simmon Howell Harvey - Seattle WA, US
Charles Cummins - Seattle WA, US
Charles W. Stabb - Seattle WA, US
Mark Richard Ligameri - Snohomish WA, US

Assignee:

Microsoft Corporation - Redmond WA

International Classification:

G06F 3/048

US Classification:

715851, 715788, 715848

Abstract:

A three-dimensional (3D) view of a data collection based on an attribute is disclosed. A timeline is provided for displaying files and folders. The timeline may include a focal group that displays detailed information about its contents to the user. Remaining items on the timeline are displayed in less detail and may be positioned to appear further away from the user. A histogram may be provided as part of the view to allow the user to more easily navigate the timeline to find a desired file or folder.

US Patent:

6990637, Jan 24, 2006

Filed:

Oct 23, 2003

Appl. No.:

10/691441

Inventors:

Colin Ray Anthony - Kirkland WA, US
Stéphane St-Michel - Woodinville MA, US
Zeke Book Odins-Lucas - Seattle WA, US
Jordan Luther King Schwartz - Seattle WA, US
Richard Malcolm Banks - Egha, GB
Marcus Simon Howell Harvey - Seattle WA, US
Charles Cummins - Seattle WA, US
Charles W. Stabb - Seattle WA, US
Mark Richard Ligameri - Snohomish WA, US

Assignee:

Microsoft Corporation - Redmond WA

International Classification:

G06F 3/00
G06K 9/34

US Classification:

715851, 715712, 715713, 715721, 715767, 715798, 715838, 382171

Abstract:

A three-dimensional (3D) view of a data collection based on an attribute is disclosed. A timeline is provided for displaying files and folders. The timeline may include a focal group that displays detailed information about its contents to the user. Remaining items on the timeline are displayed in less detail and may be positioned to appear further away from the user. A histogram may be provided as part of the view to allow the user to more easily navigate the timeline to find a desired file or folder.