Swedish Match
Senior Erp Developer
Swedish Match
Erp Developer
Swedish Match Apr 2015 - Feb 2017
Erp Specialist
Us Bank Home Mortgage 2010 - Apr 2015
Business Operations Analyst
Education:
Western Kentucky University 2011 - 2013
Bachelors, Bachelor of Science, Management
Owensboro Community and Technical College 2010 - 2012
Associates, Associate of Arts, General Studies
Skills:
Customer Service Microsoft Office Time Management Microsoft Excel Erp Leadership Powerpoint Teamwork Banking Sales Access Microsoft Word Process Improvement Analysis Customer Satisfaction Team Building Data Analysis Enterprise Resource Planning Cross Functional Team Leadership Management Telephone Skills Data Entry Loans Call Centers Training Microsoft Dynamics Ax X++ Ax 2009
Dec 2012 to 2000 BUSINESS OPERATIONS SPECIALISTUS BANK HOME MORTGAGE
Jun 2010 to Dec 2012 DEFAULT COUNSELORBRIARPATCH RESTURAUNT
Jun 2008 to Jun 2010 Bus/Dish
Education:
WESTERN KENTUCKY UNIVERSITY Dec 2013 BACHELOR'S OF SCIENCE in Systems ManagementOWENSBORO COMMUNITY AND TECHNICAL COLLEGE Dec 2012 ASSOCIATE'S OF ARTS in General Education
Skills:
MANAGEMENT Acquired a 3.6 GPA in university studies majoring in management. Interpreted data and reports to enable greater decision making in seeking to increase productivity. INFORMATION TECHNOLOGY Designed and created databases to analyze loan data of over 1 million loans. Established a database and subsequent processes to audit access badges for over 1,600 employees. Develop, troubleshoot, and repair Microsoft Access databases and Microsoft Excel workbooks on a daily basis. COMMUNICATION Effectively analyzed and resolved Microsoft Office problems for fellow employees across multiple organizational sites. Advised fellow team members of problems occurring in current projects resulting in resolution of these issues. Developed and trained fellow employees on new loan boarding processes. LEADERSHIP Led the United Way campaign for my department successfully producing record high participation. Coordinated various departmental team building events. Volunteered assistance to fellow employees who needed help meeting deadlines.